Application Support Specialist FPM (Fusion Payment Manager) for Qatar[08/17/19]
We are currently looking for Application Support Specialist FPM (Fusion Payment Manager) for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.
Competencies, Knowledge and Experience
Bachelor degree in Computer Science, IT or a related field
5+ years of relevant experience in FPM functional and technical support, ideally within a financial services environment
Strong English and, preferably Arabic language skills
Technical and Functional IT Knowledge / Competence
Communication and Information Management
Advisory and Consultation
Leadership and Motivation
Building Strong Relationships
Quality Decision Making
Flexibility and Adaptability
Detailed Roles and Responsibilities
Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.
Understands users requirements and analyze in Technical and Functional perspective, suggest the possible solution, workaround for the requirements, issues and queries.
Provide Technical and Functional support during the project lifecycle for the FPM Payment related projects.
Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve
Provide Technical and Functional support for internal and external users for the following systems
o FPM Payment Application
o All FPM modules
o All FPM interfaces (with Equation and with other systems)
o All FPM In house applications
o Equation Clean Payments
o SWIFT payment messages and protocols
o QATCH, QIPS, TERMS
o Others as requested
Domain : Bank
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at firstname.lastname@example.org or call us +91 (0)471 3073535
In order to apply for this job, please click on the Apply button